One platform for every device your customers run

NDD Orbix

NDD Orbix is a high-availability SaaS platform that monitors and manages printers, computers and automation devices — turning telemetry into strategic insight. It can be installed in the cloud, hybrid and/or on premise. Trusted by 500+ partners across 42+ countries.

NDD platform in action

NDD Orbix by the numbers
500+Global partners
25,000+End customers
42+Countries
28In EMEA & APJ
The platform at a glance

One workspace, every device connected

From the meeting room to the warehouse floor: printers, computers and automation devices, managed in one cloud platform.

Animated isometric illustration of a connected workspace, with the NDD Orbix modules labelled: printer management, computer control, automation devices, print control, EcoPrint, NDD Academy and the mobile app
Benefits

A device isn't the endpoint. It's a data point.

Every printer, thermal device and computer NDD Orbix touches becomes visible, predictable and billable — instead of a support ticket waiting to happen.

Floor-standing business multifunction printer in a professional office
For your customers
Unify

Their IT team finally sees office, warehouse and computer fleets in one place.

  • One dashboard, every brand — Ricoh, Zebra, HP, Canon and more
  • Cloud, hybrid or local, no server required
  • Devices are implemented and monitored at scale, without adding headcount
Automate

Their supply costs drop on their own, with no active management required.

  • EcoPrint cuts toner use by 1–60% automatically
  • ML eliminates false toner and service alerts
Secure

Sensitive print jobs and audit requirements are handled without extra tooling.

  • Print quotas, blocking and secure release
  • One audit trail across every device
  • Fewer interruptions means a better experience for their end users
For you, as the partner

Higher contract margin

Fewer technician visits, fewer wasted service calls.

New recurring revenue

On top of contracts you already hold.

Reliable, profitable billing

Usage-based data means fewer disputes and more predictable contracts.

You keep the customer

Dealer-controlled — Workspace Dynamics never sells direct.

Why Orbix wins

Differentiators you can sell on

The technical edges that let you win — and keep — customers other MPS providers can't serve.

Full USB & multi-device support

One of the few multi-brand platforms with true USB device management — able to take on projects many other providers turn away.

Extremely low disconnection rate

Continuous device monitoring through one unique Agent keeps devices reliably online, without a dedicated resource chasing down disconnected devices.

Faster, cheaper rollouts

Remote, fast installation of print queues with always up-to-date, secure drivers — less manual maintenance at scale.

No more false alerts

Intelligent supply prediction eliminates false consumption alerts, cutting unnecessary shipments and optimizing replenishment.

Up to 20% consumables savings

Manage the services devices perform, not just the devices — combining end-of-life alerts with usage to reduce waste.

Governance & security built in

Print quotas, Pull Printing, real-time geolocation, software inventory and vulnerability monitoring in one place.

Security & data

Enterprise-grade security your customers demand

NDD Orbix is built on Microsoft Azure and independently audited against ISO/IEC 27001 and ISO/IEC 27018, with SOC 1, SOC 2 and SOC 3 reports and full GDPR compliance — the assurances European and global buyers ask for before they sign.

NDD's certifications:
Microsoft Azure compliance certifications: ISO 27001, ISO 27018, GDPR, SOC and FedRAMP

Microsoft Azure infrastructure

Azure's full portfolio of security certifications, with data processing that meets EU data protection regulations.

Secure transport

All interactions over HTTPS with TLS, authenticated by a Verisign certificate. No shared servers.

Encryption at rest

Hard drives and backups are encrypted and restorable only with keys stored off-site.

Continuous monitoring

Vulnerability monitoring, usage patterns and real-time geolocation across the managed fleet.

Companies that work with the NDD platform

ToyotaVodafoneWalmartRenaultBurger KingPetrobrasAmil
See how they use NDD Orbix — read the case studies →
Partner story

From cartridge remanufacturer to a 16,000-device managed fleet

Armor Group, a European cartridge remanufacturer, built its Dyalog managed print services division on NDD Orbix — without asking a single customer to replace their existing hardware.

16,000+ devices managed · 7 years · deployed via local resellers
ARMOR GROUP

Customers cut printing costs

On their existing fleet, with zero new hardware to invest in.

Local resellers gained a service model

A Cost-Per-Page offering they could sell as consultative advisors, not just cartridge suppliers.

Armor secured long-term demand

A stable, recurring volume for its own remanufactured cartridges, tied to long-term service contracts.

Read more partner stories →
Rainforest canopy in the Amazon
ESG — Green Carbon by NDD

Win ESG-conscious deals with sustainability built in

Orbix optimizes consumables use — cutting waste by up to 20% — and tracks environmental impact indicators, so you can help customers hit their ESG targets and stand out in every tender.

1.6M
trees planted for carbon offsetting
800,000+
tonnes of CO₂ sequestered

Ready to grow your MPS business with NDD?

Book an intro call. We'll walk you through the platform, the partner program and the numbers for your market.