Customers cut printing costs
On their existing fleet, with zero new hardware to invest in.
← NDD Orbix platform
Services · Automation Devices
Intelligent monitoring of thermal printers and labels: total efficiency, zero interruptions
Keeps operational continuity in critical environments — hospitals, distribution centers, retail and manufacturing plants — where a stopped label printer stops the line.
What's included
Built for devices that can't afford downtime
Thermal printer & collector inventory
Track your entire fleet of network and USB thermal printers in one place — centralized control of devices from different manufacturers, across distributed sites.
Automated consumables management
Real-time ribbon and paper monitoring with automated shortage prevention and smart, predictive replenishment.
Odometer management
Accurate recording of labels printed per device enables new billing models and predictable, contract-tied revenue streams.
Alerts & maintenance events
Identification of wear signs — print head, thermistor — triggers automatic alerts before failure, with preventive maintenance scheduled ahead of time.
Predictive inventory optimization
Smart, automated replenishment guarantees resource availability without over-stocking or emergency orders.
Single unique Agent
One continuous connection per device — the lowest disconnection rate on the market.
See it in the platform
See Automation Devices in action
Why it matters for you
The blind spot most MPS platforms leave uncovered
Significant cost reduction
Fewer emergency service calls and prevention of unexpected downtime in critical environments.
Improved customer experience
Operational continuity where it matters most — a stopped label printer stops the line.
Higher contract margins
Logistics optimization and odometer-based billing turn thermal devices into predictable revenue.
How it works in practice
From guesswork to predictable supply
1
Every thermal printer is visible
Network and USB label printers and collectors are inventoried and monitored from one interface, regardless of brand.
2
Supply use is predicted, not guessed
Ribbon and label consumption is tracked in real time, so replenishment is triggered by actual usage — not a fixed schedule.
3
Wear is caught before failure
Predictive alerts on print heads and thermistors flag maintenance needs before a device goes down.
Every module includes
The platform essentials, built in
User Identification & AccessRemote InstallationsCustomizable DashboardsIntegrations APIAlerts & WorkflowBusiness AnalyticsReport GeneratorNative ReportsRemote Facility Management
Security & compliance
Audited to the standards your customers ask for
Hosted on Microsoft Azure, NDD Orbix benefits from its security and compliance framework to protect the infrastructure that processes and stores your fleet data.
Platform partner story · Armor Group
From cartridge remanufacturer to a 16,000-device managed fleet
Armor Group, a European cartridge remanufacturer, built its Dyalog managed print services division on NDD Orbix — without asking a single customer to replace their existing hardware.
- 16,000+Devices managed
- 7Years
- Via local resellersDeployment
Local resellers gained a service model
A Cost-Per-Page offering they could sell as consultative advisors, not just cartridge suppliers.
Armor secured long-term demand
A stable, recurring volume for its own remanufactured cartridges, tied to long-term service contracts.
Ready to put Automation Devices to work?
We'll walk you through the module, the rollout and what it means for your first customers.
Talk to us