Customers cut printing costs
On their existing fleet, with zero new hardware to invest in.
← NDD Orbix platform
Devices Health · Computer Insights
Visibility, management, and security for all your computers, on a single platform
Turns computer leasing and support contracts into continuous value delivery — management, visibility and safety built in from day one.
What's included
Every workstation, visible and accounted for
Hardware inventory & monitoring
Monitor the status of each workstation with early-failure alerts, and track hardware lifecycle with comprehensive, easy-to-interpret reports — spotting problems before they reach the customer.
Software monitoring & management
Track all installed software and get alerted to unauthorized applications — enabling license control, environment standardization and audit-ready compliance reporting.
Security policy enforcement
Continuous visibility into every workstation strengthens security policies and feeds consolidated reporting for regulatory compliance and audits.
Real-time device geolocation
View the exact location of every piece of equipment in real time, increasing asset traceability and reducing risk across distributed fleets and remote teams.
Proactive downtime reduction
Status monitoring across the fleet enables proactive problem prevention — turning reactive support into planned maintenance before customers ever notice.
Consolidated reporting
One view across hardware, software and location for every device — the reporting layer that turns a leasing or support contract into continuous, provable value.
See it in the platform
See Computer Insights in action
Why it matters for you
Turns a leasing contract into a service relationship
Continuous value delivery
Hardware leasing and support contracts become an ongoing service, not a one-off sale.
Stronger customer retention
Customers see the value of the contract in every report, not just when something breaks.
Proactive, not reactive
Spot failing hardware and unauthorized software before they become support tickets.
What your end customer gets
All Benefits
Real-time visibility
A clear, current view of their own technology environment — not a spreadsheet updated once a quarter.
Standardized, consistent devices
License control and environment standardization reduce the day-to-day inconsistencies their own IT team fights.
Fewer disruptions
Early-failure alerts mean fewer unplanned interruptions and a noticeably better day-to-day experience for their own users.
Longer hardware lifespan
Proactive maintenance based on actual condition data extends usable life and reduces avoidable e-waste.
How it works in practice
From raw signal to resolved issue
1
Every computer reports in
Hardware, software and status data streams to one dashboard, continuously — no manual audits required.
2
Risk surfaces before it's a ticket
Early-failure signals, unauthorized software and policy violations trigger alerts automatically.
3
Act before the customer calls
Lifecycle data and location history let you resolve or plan for issues before the customer calls.
Every module includes the platform essentials
User Identification & AccessRemote InstallationsCustomizable DashboardsIntegrations APIAlerts & WorkflowBusiness AnalyticsReport GeneratorNative ReportsRemote Facility Management
Security & compliance
Audited to the standards your customers ask for
Hosted on Microsoft Azure, NDD Orbix benefits from its security and compliance framework to protect the infrastructure that processes and stores your fleet data.
Platform partner story · Armor Group
From cartridge remanufacturer to a 16,000-device managed fleet
Armor Group, a European cartridge remanufacturer, built its Dyalog managed print services division on NDD Orbix — without asking a single customer to replace their existing hardware.
- 16,000+Devices managed
- 7Years
- Via local resellersDeployment
Local resellers gained a service model
A Cost-Per-Page offering they could sell as consultative advisors, not just cartridge suppliers.
Armor secured long-term demand
A stable, recurring volume for its own remanufactured cartridges, tied to long-term service contracts.
Ready to put Computer Insights to work?
We'll walk you through the module, the rollout and what it means for your first customers.
Talk to us